Arrival Information for Guests
Prior to arrival the primary renter listed on rental agreement will receive a Final Confirmation email that will contain all the details required for stay. This includes caretaker information, address, and detailed directions and all keyless codes required for entry into home/rooms (Rooms ordered are left open).
We highly recommended that the Final Arrival email is printed out prior to your arrival as cell coverage is limited in this area. Please provide this information to your guest party should the arrival times be different.
Alarm System is activated automatically please do not attempt to check in early without checking with us first or you may set off the alarm.
Keyless Entry Instructions: When you arrive you will find a keyless entry on the front Entry door. Enter the code for your stay shown in the final confirmation email. The door will automatically lock when closed so it is very important to keep the access code with you at all times. For security reasons we only release the information to the person that rented the home so please provide this information to other members of your party. For security reasons we only release the information to the person that rented the home so please provide this information to other members of your party.
Bedroom Codes: The guest bedrooms ordered will be open when you arrive however they have keyless entry codes. The electronics on the units are quite sensitive and could be reprogrammed accidentally so we ask that guests with children be instructed not to play with the buttons. In the event the doors should be locked by accident enter the four digit code and PRESS THE PICTURE UNLOCK(lower left hand side). To lock push the lock button, pease do not manually twist the lock as this will cause damage to the lock.
Caretaker Services: Should you experience any repair and maintenance issues during your stay please call 360-216-7400 extension 8. Please leave a detailed message explaining the problem. Our caretaker will make the determination as to if this is an emergency situation that needs immediate attention or if it can wait and be scheduled as part of our normal routine repair schedule.
Check-In time is 5:00PM. Renters that have paid for the early check in option will find the times have been adjusted to reflect the change in times on the rental agreement.
Accidental Damage Insurance: Guests are covered up to $500.00 (US Dollars) in accidental damage insurance. Any damage exceeding the amount of $500.00 (US Dollars) will be the responsibility of the renter listed as the primary renter in rental agreement. (Failure to report any damage prior to departure will void your accidental damage insurance policy).
Check-Out time is 10:00AM. The alarm will automatically activate at 10:30AM. Renters that have paid for the late check-out option will find the times have been adjusted to reflect the change in times on the arrival confirmation and or rental agreement.
Departure Check List: Please do not strip the sheets off the bed we prefer to do this ourselves, just put the beds back the way you found them with bedding left flat on top of the beds. If towels are damp please hang them over the towel rack to air dry. Please wipe down kitchen counter tops, load and start the dishwasher(s) if you are unsure where kitchen inventory belongs please leave on the counter. If grill has been used please brushes grill down and wipe down side trays. Confirm Home Theater Room Projector System has been turned off per instructions, turn lights and ceiling fans off, check to make sure all doors are locked and bag all trash from kitchen and bathrooms and just toss your trash in the bin on the side of the driveway on our way out.
Fireplaces and Firewood: The great room fireplace is only available for use during the colder months of the year (November 1st through the end of March). The game room fireplace is locked and not available for guests use. The gazebo fireplace is available for use year round. We do not supply firewood and are no longer able to arrange for firewood deliveries on behalf of our guests.
Garbage/Trash: Guests will find seven garbage cans labeled with the seven days of the week located next to the driveway along with a glass recycling container. All boxes are to be broken down and stored between the garbage cans. All trash from the kitchen, bathrooms as well as recycling must be in kitchen garbage bags. Dirty diapers are to be placed in a separate trash bag and can never be placed in the trash loose. Excess trash fee is defined as anything that is not in kitchen garbage bags, not sorted or will not fit in the garbage cans that are allotted for your stay. For example: if you arrive on a Sunday and depart on Sunday you are allotted the cans for Monday through Saturday but not Sunday as this can is allotted to the guest checking in behind you.
Hot Tub: The maximum number of people the hot tub can accommodate is 6 people. Showering with soap and water is required before use of the Hot Tub. Showering helps to remove any lotions, deodorants, creams and/or common skin bacteria which will reduce the effectiveness of the sanitizing chemicals used to disinfect the hot tub water. The hot tub is professionally cleaned and maintained. Please instruct children to use the rinse bucket to wash feet before entering the hot tub as sand from the river will clog the jets. Guests are to leave the hot tub in the same condition it was received.
Kitchen Inventory: This home has an extensive amount of small appliances and utensils not typically found in most vacation homes. Everything in the kitchen is labeled for ease in putting everything back where it belongs. Please leave kitchen inventory on the counter top if you cannot identify where the item belongs. Time spent searching for missing inventory will be billed to the security deposit. If inventory cannot be located within a reasonable period of time you will be billed for full replacement cost. Link to our Kitchen Inventory List
Kitchen Amenities: The kitchen has a full assortment of herbs and spices, salt and pepper, BBQ rubs, coffee, regular, k-cups for use in the Kurig coffee maker, as well as an assortment of teas and syrup for the soda stream maker, and popcorn for the movie room.
BBQ Grill and Electric Smoker: We supply propane for the BBQ which is hooked up to our main propane tank, in order for the BBQ to work you must turn the value to open the flow of propane and then turn the timer to desired time setting (timer is set to automatically shut off). We also have an electric smoker and provide smoker chips which can only be used in the smoker, along with a full instruction manual on how to use the smoker. When grilling or using the BBQ smoker please make sure that all the doors are closed so the fire alarm is not accidently set off.
Parking & Security: The home has a video surveillance system which monitors the parking area and entry way. We have a parking constraint as well as limited turn around space maximum of 5 cars or 4 cars and one boat with trailer. No RVs or campers are allowed on the premises. ATVs are to be kept on the trailer. The cabin is located on a one lane road, no on street parking or blocking of the driveway is permitted.
Supplies & Clean up Kit: We provide a beginning supply of paper goods; two rolls of toilet paper in each bathroom, face tissue. We also supply laundry detergent, fabric softener, dish soap, a clean sponge, dish towels and dishwasher tabs, for each night of the stay. For departure clean up we provide a cleanup kit that includes: a roll of paper towels, All purpose, glass, granite and stainless steel polish.
Towels and Bath Amenities: We provide two sets of towels for each bedroom (bath, hand towel and washcloth), amenity bath soap and shampoo. We only use Method products in our home which does not have any harsh chemicals and has been tested to insure that these products will not bleach stain our towels or linens. The bath towels in our home are custom embroidered (each set costs $65.00 to replace). The damage insurance will not cover bed linens or towels as the insurance company views these as supplies. We ask guests to please use our bath towels with care especially around the hot tub and to be careful when using tooth paste with whiteners or any type of face cleanings products as these products have a tendency to bleach stain towels.
Telephone & Internet: The telephone long distance is not blocked so that guests that need to work while on vacation can send faxes or make phone calls as cell phone coverage is limited in this area. US long distance only please. Guests will be billed for any International calls. The cabin has a printer/fax machine and wireless high speed wireless internet (no password is required).
Televisions: The televisions in the cabin are checked before and after departure to insure everything is working properly for your stay with us. All the Controllers are labeled along with a template for storage of each controller. The game room TV has a DVD player with the ability to use our Netflix account to download movies (them game room television is the only television in the cabin that has Netflix capability). Please refer to the amenity list for full list of television and DVD locations in the cabin.
Home Theater Room: Please read the instruction manual before pushing any buttons, adult supervision is required at all times and no gaming systems are to be hooked up to the home theater equipment. Please do not remove any wires from the back of the system or to remove batteries from the controller unit as this could also cause the system not to operate properly. Please turn off the projection system when not in use as the bulb life is only 1000 hours at a cost of $500.00 per bulb.
Pets: Sorry No Pets
Grocery Store Information: Please click this link for information on local grocery stores in the area
Enter password shown on your final confirmation email